|
ASTRO-GEO-MARINE, INCORPORATED
QUALITY PROCEDURES MANUAL
(AGM-7004-101)
SUPPLIER QUALITY REQUIREMENTS
Approvals
Tom Fenole President
Robert Aquino Project Engineer
Revision: N/C
Revision Date: 3/25/04
|
REVISION CONTROL RECORD
|
Rev. |
Date |
Para. |
Page |
Revision |
Appr. |
|
N/C |
3/25/04 |
All |
All |
First Issue |
TF |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
1.0 Objective
The purpose of this requirement is to assure that suppliers who provide products, processes and services to AGM comply with the requirements specified and/or referenced on the AGM purchase order.
2.0 Scope
This procedure applies to all suppliers who provide products, goods and services to AGM. Calibration suppliers must comply with the requirements of ANSI/NCSL Z54O-1 and/or ISO 10012-1 when specified on the AGM purchase order. Distributors must comply with paragraphs 8.3, 8.7, 8.8, 8.16, and 8.19 of this procedure as a minimum.
3.0 Reference Documents
The following documents make up a portion of this requirement as specified herein:
ANSI/ASQC Q9002 Quality Systems Model for Quality Assistance in Production, Installation and Servicing
ANSI/ASQC Z1.4 Sampling Procedures and Tables for Inspection by Attributes
ANSI/NCSL Z540-1 Calibration Labs and Measuring and Test Equipment - General Requirements
FAR PART 21 Federal Aviation Regulations - Certification Procedures for Products and Parts
4.0 General Requirements
The supplier shall develop, implement and maintain a quality system that is effective and economical and will ensure a product that conforms to the requirements specified herein. Suppliers are required to flow down quality requirements to their suppliers (as needed ) to ensure product compliance to AGM purchase orders.
4.1 Certifications
All certifications must be signed by an authorized representative of the company. The persons name and title must be typed on the certification. Certifications must show the date of certification, AGMs purchase order (PO) number, PO item number, supplier tracking number, and quantity.
4.2 Mercury
The use of mercury is prohibited in the manufacture of products or services provided to AGM.
4.3 Workmanship
All items are to be in good condition, free from nicks, dents, scratches, or other blemishes. Supplier products/services are required to reflect good workmanship standards. Substandard workmanship may be cause for rejection.
5.0 Supplier Rating System
AGM has developed a rating program that monitors the quality performance of suppliers. This program is based on compliance with purchase order requirements. Failure to comply with purchase order requirements could affect your rating and possibly your approval status.
6.0 Quality Requirement Codes
The Quality Requirement Codes listed in paragraph 9.0 of this procedure will be referenced as required on the AGM purchase order. These requirements make up a portion of the purchase order and must be complied with. Failure to comply with a quality code could result in rejection of the product or service.
7.0 Facility Survey, Audits, and Source Inspection
The supplier shall permit AGM, customer and/or Government Quality Assurance personnel access to their facilities when requested. AGM (or their customers) may need access to supplier records/facilities to conduct surveys, or audits to evaluate the supplier’s quality system. The supplier shall permit AGM and customer/Government Quality Assurance Representative (QAR) access to perform on-site product source inspection when necessary to ensure product compliance. Supplier shall make available to AGM or their customers the required specifications, documents, equipment, and personnel necessary to verify product conformance.
8.0 Quality System Requirements
8.1 Organization
The responsibility and authority of all quality personnel who perform, manage or verify work affecting quality shall be clearly identified within the supplier’s organization. These personnel shall have sufficient well-defined authority to initiate, recommend or provide solutions to quality problems.
8.2 Documentation
The supplier shall maintain written inspection and testing documentation such as work instructions, procedures, job cards, and travelers for work affecting quality. Criteria for approval and rejection must be clearly defined.
8.3 Records
The supplier shall maintain verifiable objective evidence of inspections and tests performed. These records shall be made available to the buyer upon request, and shall be maintained by the supplier for 7 years.
8.4 Document, Drawing and Change Control
The supplier shall assure that only the latest drawings, documents, and specifications required by the purchase order are used for fabrication, inspection, and testing of products submitted to AGM. Supplier must notify AGM of all changes to supplier parts since last procurement. This excludes catalog/standard parts.
8.5 Measuring and Test Equipment
The supplier shall provide and maintain measuring and test equipment (M&TE) necessary to assure conformance to purchase order requirements. All M&TE shall be calibrated for accuracy at established intervals against standards that have a known valid relationship to the National Institute of Standards and Technology (NIST). If production tooling, jigs or fixtures are used as a media of inspection, this equipment shall also be verified for accuracy at established intervals. All M&TE shall be calibrated in accordance with the requirements specified in ANSI/NCSL Z540-1.
8.6 Process Controls
The supplier shall ensure that special processes are performed in accordance with documented procedures. All personnel performing special processes shall be certified and/or trained in the applicable procedures. (Special processes consist of, but are not limited to, plating, non-destructive testing, heat treating, anodizing, etc.)
8.7 Inspection Status Identification
The supplier is required to maintain a system for identifying the inspection status of all products. This identification shall be accomplished by the use of tags, stamps, travelers, or other acceptable methods. Inspection stamps, when used, shall not resemble government inspection stamp designs and shall be controlled as necessary to prevent use by unauthorized personnel.
8.8 Non-Conforming Material
The supplier shall provide and maintain a system for the identification, segregation and disposition of non-conforming material. The system shall assure that non-conforming material is properly identified to prevent use, shipment and intermingling with conforming supplies.
Non-conforming material that cannot be reworked to AGM purchase order requirements and specifications may be submitted to the buyer for MRB consideration. The supplier must obtain buyer approval prior to any shipment of non-conforming material to AGM.
8.9 Corrective Action
The supplier shall maintain a system to ensure prompt action to detect and correct conditions that have resulted or could result in the submission of products that do not conform to AGM purchase order requirements. The supplier shall respond to AGM corrective action requests within 14 days when required. This response will describe the actions taken to prevent recurrence of these discrepancies in subsequent shipments of materials, processes, and products.
8.10 AGM and Government Furnished Material
The supplier shall maintain procedures for the handling of customer / government furnished material as follows:
1.) Examination upon receipt for transit damage.
2.) Inspection for completeness and proper type.
3.) Periodic inspections and precautions to ensure the prevention of damage, handling, and deterioration during storage.
4.) Functional testing, when required by contract, to ensure proper operation.
5.) Identification and protection from improper use or disposition.
6.) Verification of quantity.
8.11 Damaged AGM/Government Furnished Material
The supplier is required to notify AGM of any AGM/Government-furnished material found to be damaged, malfunctioning, or unsuitable for use. If malfunctioning or damage occurs, you are required to determine the probable cause and the necessity for withholding the material from use.
8.12 Qualified Products
The inclusion of a product on the Qualified Products List (QPL) does not relieve the supplier from the responsibility of furnishing products that meet all purchase order requirements.
8.13 Statistical Sampling Inspection
The supplier may utilize statistical sampling when inspecting AGM products unless 100% inspection is specified on the drawing or purchase order.
Sampling plans shall be derived from MIL-STD-105 or ANSI/ASQC Z1.4. If the supplier chooses to use sampling plans other than those shown, they shall first be submitted to AGM Quality Assurance for review and approval.
8.14 Inspection and Testing
The supplier shall maintain an inspection system that will provide the inspection and tests necessary to assure that products to be supplied to AGM conform to all purchase order requirements. The supplier shall perform the following inspections as required:
1.) In-process inspection during processing, fabrication, and assembly.
2.) Final inspection and test of completed or end item products.
8.15 Receiving Inspection of Purchased Supplies
The supplier shall inspect purchased supplies upon receipt to determine conformance to purchase order requirements.
8.16 Raw Material Verification
The supplier shall establish and maintain a system to assure continued traceability of raw material throughout all fabrication and assembly operations. Raw material certifications for chemical and physical properties, heat lot, batch number, type, class, etc. shall be available for review upon request.
8.17 Age Sensitive Material
The supplier shall establish and maintain a system to ensure that materials which have a limited shelf life are properly stored to prevent damage due to adverse environmental conditions and controlled to the extent necessary to prevent the use of expired materials.
8.18 Stock Room Control
The supplier shall maintain an adequate system for the control, issuance and use of materials, parts and assemblies. The first in, first out process shall be used whenever practicable. All products shall be stored in limited access areas.
8.19 Packaging and Shipping
The supplier shall provide a system for control of preservation, packaging, and shipping processes to preclude damage or deterioration during In-Process / Final Assembly and in transit. The supplier shall ensure that shipments to AGM contain the necessary packing list and certification as required by the purchase order.
9.0 Quality Requirement Codes
See AGM Quality Clauses (Figure 1)
10.0 Quality Records
All quality records shall be maintained in accordance with AGM-4002.
AGM QUALITY CLAUSES
Special processes listed in this PO require certification to specifications listed or referenced on the drawing. Certifications must include process name, specification numbers, and lot/heat numbers for traceability.
Q-2 Certificate of Conformance (C of C)
Suppliers are required to provide a C of C with each shipment. The C of C requirements are specified in AGM-7004-101.
Chemical/Physical test reports for all raw material used in this PO are required. Certifications must include material names, specification numbers, and lot numbers .
Products must be identified as specified in this PO. If not specified in the body of the PO, contact AGM for written direction.
Traceability to raw material of all products, components, and processes are inclusive in this purchase order. Traceability records must be maintained for a minimum of seven years. These records must show compliance to all purchase order, drawing, and specification requirements.
Suppliers quality system must be certified as compliant to ISO9000 or AS9100 by a third party registrar, or AGM.
AGM source inspection is required prior to shipment for each delivery against this PO. Contact AGM to arrange for source inspection.
A first article inspection report is required with the delivery against this PO. First articles containing non-conformances will not be accepted without prior MRB approval by AGM.
An acceptance test report is required with the delivery against this PO. Test reports containing non-conformances will not be accepted without prior MRB approval by AGM.
Special requirements have been identified for this order. Refer to the body of the PO for additional requirements pertaining to this PO.
All records pertaining to this order are required to be maintained for the duration specified in the body of this PO. If not specified, contact AGM for written direction.
Q-12 Approval of Work Instructions
AGM requires the supplier to write work instructions for this order. The work instructions are to be approved by AGM before starting production and/or processing.
Figure 1